Resume Website Ricardo Pronk

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About Me

Hello! I am Ricardo Pronk. Network Engineer, Network Administrator, Web Developer and Flyer/Logo Designer. Enthusiastic Network Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Network Management and security. I am in possession of driving license B and C.

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Network Architecture

95%

Network Troubleshooting

85%

Firewall Technology Expertise

90%

Technical Support

100%

Education

January 2013 to January 2014

Linux System Administrator

Course downloaded from the Internet.

July 2018 to August 2018

Taxi driver

Jongepier Verkeersopleidingen Nederland.

January 2000 to January 2001

Novell Cerified Engineer

January 1999 to September 1999

Chauffeur Goederenvervoer CVV (Basisberoepsopleiding)

Blom Verkeersschool.

August 1985 to June 1990

MAVO C

Elout MAVO in Rotterdam-Overschie

Experience

August 2020 to Present

Freedom Demo Rotterdam

Rotterdam, NL

Manager, Web Developer, Sound & Video Technician

Developing and maintaining the website of Freedom Demo Rotterdam. Designing flyers and promotion. Live videostreaming from protests. Sound engineering at protests. Organizing the protests.

March 2013 to Present

Pure ISP & Pure Radio Holland

Rotterdam, NL

Network Engineer/Adminstrator, General Manager, Program Manager

• Managed system-wide operating system and software deployments, as well as related software upgrade problems. • Established, repaired and optimized networks by installing wiring, cabling and devices. • Answered and triaged requests for assistance in order to provide top-notch support. • Set up hardware and software in optimal configurations to meet network performance requirements. Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels. • Monitored social media and online sources for industry trends. • Resolved upload problems, improved operations and provided exceptional client support. • Developed team communications and information for program manager meetings. • Protected forensic value of data and established monitoring and incident reporting and response procedures. • Oversaw network performance, making changes to boost overall efficiency and power. • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security. • Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time. • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users. • Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies. • Configured and maintained network backup and recovery procedures. • Monitored networks and network devices to resolve technical problems quickly. • Completed efficient and effective troubleshooting of complex multi-vendor network service provider issues. • Configured and installed computer systems for other sub- organizations. Analyzed and produced recommendations on continuous network improvements. • Provided complete end-to-end engineering and installation of route-based IP network solutions. Diagnosed network problems involving combination of hardware, software, power and communications issues. • Demonstrated strong analytical, troubleshooting and problem- solving skills. • Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications. • Provided on-call support for network engineering duties. • Oversaw development and maintenance of computer systems, server upgrades and operating systems. Provided firewall and VPN management. • Analyzed data traces using protocol analyzers to identify anomalies and find solutions. • Analyzed, troubleshoot and enhanced network performance to drive efficiency. • Checked rigorous application of information security policies, principles and practices for continuous delivery of network services. Maintained thorough understanding of local area and wide area networking and components. • Developed and refined build process and configurations, and contributed to network automation. Performed virtual machine provisioning, VM priority setup, and template cloning. • Tested programs and databases to identify issues and make necessary modifications. • Eliminated downtime by accurately implementing MariaDB & PostgresQL databases. • Managed budget implementations, employee reviews, training, schedules and contract negotiations. • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. • Reviewed performance data to monitor and measure productivity, goal progress and activity levels. • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions. • Contact DJ's for on the radio and program the show in LibreTime (Airtime). Deploy ads on Facebook for getting DJ's in.

Augst 2008 to October 2008

Stream BV

Amsterdam, NL

Technical Support Engineer (Dell Laptops & PC's)

Give support to customers of Dell, but I knew too much that's why I worked there for a short time. I want to give good support and not hang up in a few seconds. And they wanted me give all the support from their database, but I knew a lot already. That's why I didn't.

January 1997 to May 2001